1. Who we are
This Privacy Policy explains how MyFoodSupport (“MyFoodSupport,” “we,” “us” or “our”) handles information when you visit myfoodsupport.com (the “Site”).
MyFoodSupport is a privately operated, independent website. We are not a government agency, and we are not affiliated with or endorsed by any federal, state or local government program. We help visitors find food and household assistance resources and partner offers, and we may be paid when you visit or complete an offer through a link on our Site.
This policy covers information collected through the Site only. It does not cover offline activity, or websites we link to that are run by other companies.
2. Information we collect
Information you give us
You can use the Site without giving us your name or contact details. If you contact us, for example by email, we receive whatever you choose to include, such as your name, email address and the content of your message.
Information collected automatically
Like most websites, our hosting provider automatically keeps standard server logs, which include some technical information when you visit:
- IP address and the approximate location it suggests (city or state level)
- Browser type, device type, operating system and language settings
- Referring page, the pages you request, and the date and time of your visit
Information from partners
Affiliate networks may tell us whether a visit we referred led to a click, sign-up or completed offer. This is usually reported as a transaction ID or summary statistics rather than your name.
4. How we use information
- To operate, maintain and improve the Site
- To show you resources and partner offers that may be relevant to you
- To understand, in general terms, how well our pages and partner links are working
- To get paid by partners for referrals, and to keep accurate records of them
- To answer your questions and requests
- To detect and prevent fraud, bots, abuse and security problems
- To comply with the law and enforce our Terms of Use
6. Partner sites & third-party offers
Our “Check your options” buttons and other partner links take you to websites we don't own or control. Those sites may ask you questions, collect contact details, or offer products, services or promotions. Their own privacy policies and terms apply to anything you enter there, so please read them before you share information.
We aren't responsible for the content, offers or privacy practices of third-party sites. Being linked from our Site doesn't mean we, or any government program, endorse them. Completing a partner offer does not guarantee any benefit, grant, stimulus payment or program approval.
7. Your choices
- Cookies: block or clear cookies in your browser, or use private browsing.
- Ads on other sites: we don't run interest-based ads on our Site. To limit tailored ads elsewhere, you can use the Digital Advertising Alliance at optout.aboutads.info or your device's ad settings.
- Global Privacy Control: we don't sell or share personal information, but if we ever do, we will treat a Global Privacy Control (GPC) browser signal as a request to opt out for that browser.
- Partner messages: if you gave your contact details to a partner, use the unsubscribe or opt-out instructions in that partner's messages, or contact the partner directly.
8. State privacy rights
Depending on where you live, including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana and other states with consumer privacy laws, you may have the right to:
- Know and access the personal information we have collected about you, and get a copy of it
- Correct inaccurate personal information
- Delete personal information we collected from you, subject to legal exceptions
- Opt out of the “sale” or “sharing” of personal information, of targeted advertising, and of certain kinds of profiling
- Appeal if we deny your request
- Not be discriminated against for using any of these rights
Categories of personal information (last 12 months)
| Category | Examples | Collected? |
|---|---|---|
| Identifiers | IP address in server logs; ad click IDs such as fbclid; name and email if you contact us | Yes |
| Internet or network activity | Pages requested, referring site, date and time (server logs); ad campaign details from the link you arrived on | Yes |
| Approximate geolocation | City or state inferred from IP address | Yes |
| Inferences or profiles | Predictions about your interests or characteristics | No |
| Financial or government ID numbers | SSN, bank or card numbers, driver's license | No |
| Precise geolocation, biometric or health data | GPS location, fingerprints, medical information | No |
How to make a request
Email privacy@myfoodsupport.com with the subject “Privacy Request” and tell us what you'd like us to do. We may need to confirm your identity before we act, and we'll only use the information you send for that purpose. You can also authorize an agent to make a request for you.
We aim to respond within 45 days. If we need more time, up to another 45 days where the law allows, we'll tell you why. Requests are free unless they are clearly excessive or repetitive.
Do Not Sell or Share My Personal Information: we do not sell or share personal information as those terms are defined by state privacy laws. If that ever changes, we will update this policy first and give you a way to opt out. You can still email us with this subject line at any time.
9. Security & retention
We use reasonable administrative, technical and physical safeguards to protect information, including encrypted connections (HTTPS). No website or internet transmission is ever completely secure, so we can't guarantee absolute security. Please don't email us sensitive information.
We keep information only as long as we need it for the purposes in this policy, for example to keep referral and accounting records, resolve disputes or meet legal obligations. After that, we delete or de-identify it.
10. Children's privacy
The Site is meant for adults in the United States aged 18 or older. We don't knowingly collect personal information from children under 13. If you think a child has given us personal information, contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. When we do, we'll change the “Last updated” date at the top. If we make a material change, we'll post a notice on the Site. Please check back from time to time.
12. Contact us
If you have questions about this policy or how we handle information, please contact us: